Consignor FAQs
Anyone can consign their items and everyone is welcome! Consigning items with Rhea Lana’s offers you the ability earn more than what a consignment store can offer, it’s less work than conducting your own garage sale and a hassle/haggle free way from selling items online.
It’s easy! Simply register to consign on our website. Be sure to thoroughly read the Acceptable Items, Merchandise Prep, and Pricing Guide tabs.
Consignors earn 65 - 75% of their sales.
The consignor fee is automatically deducted from your proceeds.
Consignors enjoy the experience when they allow themselves enough time to get all their items prepared and entered without feeling rushed. Organizing your items by gender and size will allow for easy entering and a quick drop off. Using our Voice Entry feature is a HUGE time saver for consignors as it allows you to enter 100 items in just 30 minutes. Consider printing your barcode labels at home to expedite consignor drop off.
Please visit our Consignor Schedule to view the consignor deadline.
Wal-Mart, office supply stores, and the Rhea Lana store
You will drop your items off at the event location during the designated Drop Off days/times.
We recommend pricing your items at 25-30%. Our Pricing Guide goes into more detail.
Yes, the Consignor ID you received when you registered is yours to use in each sale! The only time you would need to register for a new consignor ID is if you 1) have exceeded the item entry limit for your current ID and would like to sell more items, or 2) would like to participate with another Rhea Lana's franchise.
We require plastic hangers for all items. We care about your items and plastic hangers ensure your items are protected and look great on the rack. Retail plastic hangers are acceptable!
Your hangers stay on the items and go home with the shopper. However, any items you purchase will include the hanger. If this is your first time consigning we suggest marking your items 25-50 cents higher to help recoup your initial investment.
You’ll need to bundle items to reach the required minimum.
We typically recommend to allow one hour per one hundred items for Consignor Drop Off.
The Voice Item Entry allows you to enter your items by voice description with a mobile device. It’s a game changer for consignors as they can enter 100 items in as little as 30 minutes.
Yes! Our consignors can watch their sales live from the website or the Rhea Lana App.
Yes, you may bring one guest with you.
It’s much less work than conducting your own garage sale and certainly safer and much easier than meeting strangers and selling items one at a time online.
We frequently sell 95% of our baby equipment, furniture, and toys! This includes outdoor toys! They are in high demand and you can earn top dollar for them at Rhea Lana’s!
We encourage you to write the number that corresponds with your item entry on the tag. This will help you keep your items in order during the consignor process. There is no need to write any other information on the tag.
We require all items either come assembled or are assembled at consignor drop off.
The inventory sheet is printable once you click ‘Finish Batch’, it is a print out of each item you’ve entered into the event and is required at consignor drop off in order for us to guarantee your items.
No, we will have everything neatly sorted for you by your consignor number.
If you are unable to pick up your own items you are allowed to notify us with whom has permission to pick up on your behalf. Please note, our guarantee is void for items when anyone other than the consignor picks up unsold items. Any items left past the designated pick up time will be given to donations as we are unable to hold any items in our rented space.
Our donated items go to local foster families and non-profit organizations in the community.
In order to keep our inventory high-end and of the highest quality, we are limiting consignors to 300 items per consignor code.
Individual Limits are the following:
* Newborn Clothing (0-9 months) is limited to 30 hangers per gender per consignor. The limit includes clothing only.
* Juniors Clothing is limited to 20 hangers per consignor. Junior sized clothing (above size 18, 20 item limit for GIRL Juniors & no more than 5 jeans, 5 leggings & 5 dresses per consignor). No limits on BOY Juniors per consignor.
Please note - Boy's and Girl's Junior sizes in teen styles of the following brands only. Abercrombie & fitch, adidas, aeropostale, altered state, all brands from american eagle, aritzia, billabong, bke, brandy melville, charlotte russe, converse, draper james, forever 21, free people, h&m, hollister, jordans, la hearts, levi's, lily pulitzer, lucky brand, lululemon, madewell, michael kors, miss me, nike, obey, on the byas, patagonia, pink by victoria secret, polo, southern marsh, southern tide, sperrys, steve madden, the north face, top shop, true religion, uggs, under armour, vans, xhilaration and sports team apparel. We accept boys and girls sizes up to size 20 and junior sizes up to large in teen styles. Acceptance of adult sized items in juniors clothing is at the discretion of Rhea Lana's.
- An entire outfit or a bundle is only considered one item as long as it can be sold together.
We are also limiting SHOES to 20 for girls (no limits on boys shoes) per consignor - so pick your best! Size 9+ teen girl shoes - only 8 per consignor. No heels or pumps in those larger sizes.
**If you have more than 300 items in EXCELLENT condition, you may sign up for one additional consignor code. A $12.50 consignor fee will be deducted per code. Plus, A consignor who brings 75 great items will do better than a consignor who brings 100 items that are poor quality and marked too high.
NO...... Please reuse your number from previous sales (this helps us tremendously during our sorting process). If you can't remember it, there is a place on the "enter items" page where it can be requested.
You can request your Consignor ID and/or password to be emailed to you on the Consignor Login Page. If you are having trouble logging in, please reach out to Elizabeth at elizabethsweat@rhealana.com.
We suggest you price items at 25-30% of the retail value - new with tag items can be priced at 35% of retail. Baby Equipment, Furniture and Large Indoor/Outdoor Toys usually sell for 25-30% and are in high demand. We have an abundance of 0-6 month sizes, so they must be priced competitively in order to sell. Maternity and Junior clothing are not shopped as heavily, so price these competitively, also. We also suggest that you choose to go half-price. You don't have to donate, but more of your items will sell after Thursday if you opt to go half price.
NO, please use children's plastic hangers for sizes 4 and below. Use adult plastic hangers for sizes 5 and above. No wire hangers please.
Place them in a Ziploc bag and then seal the ziploc with clear packing tape. This is important! Secure the bag to the toy with tape. Put your Consignor code and price on the bag incase the tag gets lost. We cannot be responsible for lost toy pieces so please make sure and secure them firmly.....
First, be sure to stick the bar code label to the hang price tag. Write the consignor code and price on the bag. DO NOT place label on bag or item.
For SHOES, the tag goes IN the bag with the shoes and the bag NOT taped closed.
For TOYS, with loose pieces, the tag goes on the OUTSIDE of the bag, put the toys in and DO tape it shut.
If it meets our "excellence quality" standards, then group it together with one or two more like items, i.e. same label first, then same style or colors. Pin them together on a hanger, or group them in a ziplock bag and put one price for the entire group.
Using your Consignor Pass, you may bring any one guest with you. Children will be counted as a guest for paid tickets only. You may also give your guest passes to your friends!
We love children (we are moms, too!) But we are extremely busy on Pre-Sale and our floor is very crowded with lots of wonderful merchandise. There isn't much room to maneuver strollers with babies. We strongly suggest that you NOT bring your children to the Pre-Sale. Just bring a tape measure and their measurements and enjoy a mom's night out. Children are welcome to attend on one of the Public shopping days.
The BUMP is a shopping bump on your consignor shopping time, so you shop at 5pm on Friday evening vs. 8am! Consignors receive this extra perk by choosing to sell all of your items at half price during our half price days and donating all of your unsold items at the end of our event.
Maternity Clothing
non branded Stuffed animals (expect build a bear, disney and battery powered)
Breast pumps
Owlet Monitor.
Fragile Items (porcelain, ceramic, etc)
Antiques/ Collectibles
Home Decor
Household electronics /Kitchen items
All Crib bumpers (including mesh)
Bedding except for crib sheets, sleeping bags, and nap mats. (no comforters or bedding sets of any size)
Used undergarments
Out-of-season clothing
Damaged or stained items
Clothing with odors or pet hair
VHS tapes
Junior's formal dresses
Battery operated toys without batteries
Baby equipment that is not clean or has been recalled
Bags of loose toys unless theme oriented (i.e. bags of all army toys, Barbie toys, all cars and trucks)
All cribs manufactured before June 2011
CAR SEATS MORE THAN 5 YEARS OLD
We will also reserve the right to refuse overpriced items!
You may enter additional batches under separate consignor numbers until we reach maximum capacity. Remember, the Participation Fee is $12.50 per consignor number. Once you have entered 300 items in your batch, you will need to sign up for a second consignor number and start a new batch under this new consignor number for any remaining items. This is different than when you could start a new batch. With a new Consignor Number, your $12.50 participation fee will automatically be deducted. Please note, in order to allow as many consignors as possible we are asking that each consignor has no more than 2 consignor codes per household.
We are not able to accept ANY clothing that has odor of any kind. When it is hung on the rack with other clothes, the odor spreads. We must be sensitive to children and families with allergies and we absolutely cannot sell any items with smoke odor, pet odor, or any other kind of odor. Clothing with pet hair is also not acceptable.
Wrinkled clothes do not sell as well! Please do what is necessary to make your clothes look clean and nice. Remember, the better they look, the more likely they are to sell!
For our Spring/Summer EVENT: We will NOT accept Winter Coats, heavy sweaters, winter boots, corduroy, or Halloween/Thanksgiving/Christmas outfits. We WILL still accept lightweight jackets as well as jeans.
For our Fall/Winter Event: We will NOT accept swim suits, tank tops, Easter dresses, 4th of July outfits, flip flops, or white sandals. We WILL still accept shorts and short sleeve shirts.
